Frequently Asked Questions

A video management application that builds on your existing YouTube or Vimeo clips — resource-friendly, powerful, flexible, and still easy to use.

Any business with internet-enabled monitors for displaying content — as well as websites with dynamic video content.

Broadcast video clips to any number of internet-enabled monitors, create multiple projects depending on your plan, monitor connections remotely, and send live, project-based or scheduled messages to any project.

A monitor with internet access, a current browser (Chrome, Firefox or Microsoft Edge) and a SUISSE-VIDEO account for playlists and projects.

Google Chrome, Mozilla Firefox and Microsoft Edge are supported. Important: no content blockers should be active — the browsers' default settings are sufficient.

Links to your videos on YouTube or Vimeo are all you need. That first creates your video clip list, which becomes the source for playlists and, ultimately, your project.

Open the unique project URL in a browser — or alternatively embed it as an iFrame on your own website.

The scheduler monitors all connected client addresses and shows the status per project: playing, error, buffering, ended or started.

Yes. Define the livestream's URL as the project source and restart it — new content is automatically pushed out to clients.

The maximum number of projects depends on your subscription. Playlists are unlimited.

Yes, three options are available: scrolling text per playlist, scheduled messages per project, or a spontaneous live message to a specific project.

Yes. Under "Text content" you design cards with font, colour, tables and background. At the set time the card replaces the video and scrolls automatically if the text is long. In the schedule calendar you set when which card runs: daily at lunch and dinner time, on single dates or in periods, even months ahead.

Yes. In the schedule calendar you enter a single event with date and time, for example a conference on 12 November from 14:00 to 17:00. It takes priority over the regular weekly rhythm. Afterwards the normal programme runs again.

Yes. Each event can have a validity period and certain months, for example a Christmas menu from 1 to 24 December or a winter menu from November to February. The calendar shows month, week or list, and the preview checks for any date which card appears.

In the schedule calendar the entry that is running right now pulses. With the preview field you choose any date and time and see which card will appear then. The eye icon also shows the card in its own preview window.

Then your normal playlist keeps playing. When an event starts, the card fades in over the video, when it ends the video continues. If events overlap, the most specific one wins, for example a single-date event over the weekly rhythm.

Position, size, font, colour, scroll direction and speed are all freely adjustable — including start and stop time and switching between two active messages.

Please check whether a content blocker is active in your browser. With the default settings of the supported browsers, the stream runs without issues.

Yes. The card editor lets you place text, images, clock, weather, news, QR code, ticker, web page and video on a card. You can also start from a ready-made layout in the template wizard.

Yes. The week plan sets different content per weekday, and special dates cover single days or periods. The day plan shows everything that runs today on one timeline.

Yes. As a reseller you manage your customers, decide which functions each customer gets, set your own prices and show your logo and colours on the login page. Partner conditions are available on request, see Partners.

Yes. Expiry reminders are sent by e-mail in four languages, and resellers can edit the e-mail templates.

No. The chosen term ends automatically after the booked period, so no cancellation is needed. Before it ends you receive a notice that the term is expiring and can request a new offer.

Yes, prices in CHF include VAT.

As many as you like: the number of screens per project is not limited. Only the number of projects is limited, depending on your plan.

Any device with internet access and a current browser (Chrome, Firefox or Edge) — for example a monitor, PC, tablet or digital signage player.