Practice · Holiday apartments

Plan arrival notices for holiday apartments

A short notice can help guests settle in: where to find instructions, how to contact the host and what matters during their stay. These steps help you prepare suitable content and check actual playback on site.

SUISSE-VIDEO · 6 October 2026 · 4-minute read

1. Answer the first question after arrival

Choose a few general details: a welcome, the guest guide’s location and a way to contact the host. Instructions needed before entering must already be available through the agreed arrival channel. A screen inside the apartment helps only after access.

2. Separate general and personal details

A card can point to the guest guide for access information. Do not place personal door codes, passwords or booking details in a generally accessible project. Being inside an apartment does not prove technical access protection.

3. Explain contacts and equipment clearly

Describe how the host can actually be reached and where instructions are kept. The table points to documents rather than publishing sensitive details. Do not promise a continuously staffed service unless one exists.

Example: short notices for everyday use

Situation	Screen message or test question	Check or next step
Arrival	Welcome. Your guest guide is on the dining table.	Check the guide and its location
Wi-Fi	Wi-Fi information is in your guest guide.	Provide credentials through the intended private channel
Questions	For questions, use the contact in your booking documents.	Keep availability and documents current

These examples are fictional. Prices, dates, locations and processes are invented and must be replaced with confirmed details for your business.

4. Check the project between stays

Schedule general text cards for suitable times. Do not assume an automatic connection to booking software. Between guests, check that contacts and notices remain correct and that no personal content has been left behind.

5. Provide a screen-free alternative

Keep the guest guide and agreed contact route available independently of playback. Test from a new guest’s perspective: can they identify the documents and next step? Check language versions and the actual departure instructions too.

Checklist before use

Pre-entry instructions are available before access.
Screen notices use suitable general information.
Personal codes and details are sent separately.
Contact route and documents are current.
Guest changes and languages are considered.
An alternative without a screen is available.

Use these checkboxes as a checklist. Your selections are not saved.

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