Technical help · Preparation

Test connectivity, browser startup and restarts for screen playback

A project works on the office computer but not yet reliably on the intended screen. Check the real location and daily startup routine before putting it into service.

SUISSE-VIDEO · 6 October 2026 · 4-minute read

1. Start at the actual location

Use the intended playback device and its everyday internet connection. A successful office test does not confirm Wi-Fi reception at the screen or another device’s settings. Record the device, browser, project URL and location.

2. Play the planned programme

Open the correct project URL in a current supported browser: the SUISSE-VIDEO FAQ lists Chrome, Firefox and Edge. Watch several clips and a scheduled switch to text cards. Test connectivity during normal operations too. A single speed test does not replace this check.

3. Test startup with and without sound

Check the first start after opening the browser. Does playback begin, or is a click needed? Browsers can restrict autoplay with sound; Chrome documents such rules in its official guidance. Test the sound configuration you actually need. Successful playback after a click does not prove unattended startup.

Three practical checks before use

Check	Procedure	Record the result
Connectivity	Play several clips at the actual location during normal operations.	Record interruptions and times
Startup	Reopen the browser and test the required sound configuration.	Record any clicks needed
Restart	Restart the device in a controlled test and check the project again.	Record responsibility and startup procedure

Test example without a guaranteed bandwidth or device specification. What matters is the result in your actual setup.

4. Check shutdown settings and restarts

Review relevant power and display settings with the person responsible for the device. Observe whether the device or monitor switches off during the intended operating period. Perform a planned restart, then check the project URL, browser startup and playback. The operating system and device setup determine startup; the website alone does not configure it.

5. Record checks and the startup procedure

Document results, unresolved issues and who checks the screen each morning. For connectivity problems, record how the team checks the state and restarts playback. This guide does not promise offline playback or automatic recovery. Retest affected steps after changes to the device, browser or network.

Checklist before first use

Device, browser and project URL are recorded.
Connectivity is checked at the actual location.
Several clips and scheduled card changes work.
Sound and browser startup are tested.
Shutdown behaviour and planned restart are checked.
Startup procedure, responsibility and open issues are recorded.

Use these checkboxes as a checklist. Your selections are not saved.

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