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Technical help · Preparation

Internet and playback device: what should you check before use?

A project works on the office computer but not yet reliably on the intended screen. Check the real location and daily startup routine before putting it into service.

SUISSE-VIDEO · 6 October 2026 · 2-minute read

Start at the actual location

Use the intended playback device and its everyday internet connection. A successful office test does not confirm Wi-Fi reception at the screen or another device’s settings. Record the device, browser, project URL and location.

Test startup with and without sound

Check the first start after opening the browser. Does playback begin, or is a click needed? Browsers can restrict autoplay with sound; Chrome documents such rules in its official guidance. Test the sound configuration you actually need. Successful playback after a click does not prove unattended startup.

Three practical checks before use

CheckProcedureRecord the result
ConnectivityPlay several clips at the actual location during normal operations.Record interruptions and times
StartupReopen the browser and test the required sound configuration.Record any clicks needed
RestartRestart the device in a controlled test and check the project again.Record responsibility and startup procedure

Test example without a guaranteed bandwidth or device specification. What matters is the result in your actual setup.

Record checks and the startup procedure

Document results, unresolved issues and who checks the screen each morning. For connectivity problems, record how the team checks the state and restarts playback. This guide does not promise offline playback or automatic recovery. Retest affected steps after changes to the device, browser or network.

What to check when your screen is not playing video · Your own videos, YouTube and Vimeo: choosing a source

SUISSE-VIDEO FAQ · Chrome: Autoplay policy