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Present clear, up-to-date trip ideas for hotel guests
Choose a few relevant outings rather than a long list. This guide shows how to turn them into short messages with a clear next step.
1. Choose suggestions around guests’ needs
Ask reception whether guests often want short activities, day trips or options for changeable weather. Start with a few suggestions that serve different interests. A museum may be an alternative to an outdoor outing if it is actually open. Describe the choices clearly rather than claiming each trip suits everyone.
2. Use the same details for every suggestion
Use a simple structure: destination, experience, time needed, transport and where to find more information. Mark durations as estimates and explain what they cover, for example “allow about an hour at the destination, plus travel”. If you cannot give a reliable estimate, leave it out and direct guests to reception.
3. Check changing details with official sources
Check opening hours, transport services, prices and current notices with the operator or relevant provider. Include only details you have checked and keep an internal record of the source and date. Accessibility, route conditions and seasonal restrictions also need reliable evidence. If uncertain, direct guests to the latest official information rather than making a promise.
Example: three ideas at the fictional Hotel Panorama
| Idea | Short message | Next step |
|---|---|---|
| Lakeside walk | For guests with limited time · Confirm the route and duration locally | Ask reception for the route |
| Mountain railway outing | Allow more time · Plan travel and the visit together | Check current operating and weather notices with the operator |
| Museum visit | A possible rainy-day alternative · Do not assume it is open | Check official opening hours and tickets |
4. Pair short text displays with relevant images
Prepare your text content for SUISSE-VIDEO and schedule its display. Videos can introduce the area; essential details should be understandable without sound. Use your own material or material you have permission to use for this purpose. If you add a QR code, check its destination and test it on the actual screen. Offer reception as another point of contact.
5. Review the suggestions regularly
Assign someone to maintain the information. Check changing offers before displaying them and remove expired events. Ask another person to read a suggestion: can they explain the destination, time involved and next step? Check the language versions your guests need too. A prepared selection is useful only when its information matches what is currently available.
Checklist before displaying trip ideas
Information in the hotel lobby · Make screen content easy to read